Entries in new york times (4)

Tuesday
Mar022010

Connecting With Clicks

A recent New York Times article talked about how the Internet and social networks are replacing the watercooler as the venue for talk about TV. Anyone who has been Tweeting during a big TV event like President Obama's state of the union address knows that to be true.

Social network chatter has, to a large degree, replaced and enhanced the watercooler talk. What's more, these discussions aren't just happening with your friends and co-workers. They're happening with people you've never met and may never meet. Now that's connecting.

What bothered me, however, was an opinion follow-up to the article that bemoans the loss of real, human connections, thanks to the Internet. I disagree. I've made so many more friends -- real friends -- thanks to social networks. In fact, social networks have helped me and others reconnect to past friendships that would otherwise be lost to time if not for Facebook, Twitter, et al. Furthermore, real connections are enhanced thanks to social media. It helps you maintain your relationships in between those times when you meet face to face.

Friday
May292009

How to Save the Newspaper, Part 2

Is this the death toll for newspapers? Perhaps not. Sure, we've seen some old newspapers go by the wayside over the past year, but that doesn't mean the strong can't survive. The failing papers are, indeed, old companies. As renowned corporate life cycle expert Dr. Ichak Adizes says, old companies can act young, and new companies can act old. In this case, old companies are acting old. They need to be reborn to get back to their prime stage of the corporate life cycle. I think we have yet to see one paper do a great job at reinventing itself. Sure, a lot of them are finding many ways to cut costs as a stop-gap to extinction, but true change starts at the core.

Let's take a look at the business model of newspapers. They have revenues from subscriptions and advertising and expenses of staff, buildings, and the biggest of which ... their physical newspapers. The latter is their biggest challenge and their biggest opportunity. There are millions of dollars in hard costs associated with merely getting a piece of paper with print on it into your hands -- never mind the cost of creating the words on it. There's the pulp, the ink, the printers, the electricity, the delivery trucks, the drivers, the fuel, maintenance, insurance, substations, newsstands, paperboys (and girls), blue bags for home delivery, inserts, and the list goes on.

If their value proposition is rich, insightful journalism -- and I believe it is -- then why not dump everything that doesn't directly contribute to that? Paper printing is a commodity. Reporting on feature stories with the depth of the New York Times is an art. So instead of wasting money on the printing process, figure out ways to distribute the content by other means.

Which brings me to my point. Introducing ... the New York Times Kindle. I say dump (or phase out) the paper delivery of the news, and simply give home subscribers a New York Times-branded Kindle. For the price of an annual subscription ($551.20), it would be more cost effective to simply give a Kindle as part of the subscription. I'm sure the Times could get the $359 Kindles wholesale for less than $250. At that point the cost of (digital) distribution is miniscule, as long as Amazon corrects their ridiculous revenue split. If they keep the subscription price the same, after a few years, the profit margin would be astronomical (since the Times would only pay for the Kindle once). They could put in the agreement a minimum one-year subscription commitment. Multiple-year contracts would lower the price accordingly, like Verizon does with their FiOS contracts.

Move quickly, folks. The first one to implement this properly stays alive.

 

Friday
May152009

Kindle to Save Newspapers?

As newspapers struggle to stay afloat with an old distribution medium in a down economy, they are hoping that digital delivery will be their saving grace. Jeff Zucker of NBC recently claimed that he’s not willing to trade analog dollars for digital cents, but when the analog dollars are going away, cents will do just fine. Amazon’s Kindle (now Kindle 2) is one way the New York Times is hoping to retain subscribership. (They have plenty of people on nytimes.com — but nobody pays for the content — whereas people pay for a digital subscription to the Times via the Kindle.)

Well just the other day, Amazon announced that they’re releasing a larger Kindle called the Kindle DX. It will have a fairly larger screen and a much larger price tag ($490 vs. $360). It’s other main feature is that it will offer viewing of PDF files, which the Kindle 2 does not. This will a couple of implications, one of which is another possible vehicle for piracy of the printed word. Why should 20 college students each buy the same $75 book when one of them can buy it and PDF it? The other implication is similar, but in a good way. It offers another means of consumers reading your sales sheets, brochures, user manuals, white papers, marketing materials, etc. on the go. The takeaway here is to make sure that you or your company is prepping all of your printed materials as PDF files with this new delivery system.

Thursday
Jan152009

How To Save the Newspaper

 

New New York Times

The talk of 2009 so far has been of the demise (or eventual demise) of the newspaper. But don't count out the Old Gray Lady yet. I believe she's still got some fight in her.

Profits from advertising on the print version of newspapers is still relatively high and considerably higher than their Web equivalents (4x in the case of the Financial Times and 10x in the case of The Daily News). The churn rate on two-year subscriptions to the New York Times is low and getting lower. However, these profits are shrinking and were decimated by the cash cow that newspapers had relied on for too long: classifieds. Classified ads are essentially a database of information, and what better way to handle databases and present them than the Web (e.g. Craigslist.com). Add to that profit margins on Web ads are higher than their print equivalents -- the writing is on the wall (perhaps the Facebook wall).

Two-thousand and eight was the wake up call for newspapers and saw the demise or reduction of many fine papers (Cincinnati Post, Albuquerque Tribune, Detroit Free Press). Like any potential victim of Darwinian progression, newspapers will have to evolve or perish. That evolution can take a few forms.

  • They can start to cut back their focus on the print form and increase their focus online, as the Detroit Free Press is doing.
  • Operationally, they can share services with other news gatherers. Do 5 TV, 6 radio, and 10 print journalists really all need to be at the same press conference? Philadelphia's WTXF and WCAU are sharing news crews to cover events (called Local News Service).
  •  They can charge for premium content online, like the Financial Times and the Wall Street Journal does. This will be tougher for general news, which is seen as more of a commodity.
  •  Perhaps most importantly, they will need to emphasize and capitalize on the importance of thorough and investigative journalism. I believe this will be key to survival.

Anyone with a blog can write a story (and many are tremendous), but the true journalists of the world need to carve out their niche of hard journalism and investigative reporting that made princes out of the likes of Bob Woodword and Carl Bernstein. In the end, newspapers will only survive when they realize that they're not in the newspaper business -- they're in the news business.